Mel McHale Designs
Privacy Policy

My contact details
Name: Mel McHale Designs
Location: Glasgow, Scotland
E-mail: hello@melmchale.com

The type of personal information I collect

I currently collect and process the following information:
Personal identifiers, contacts and characteristics
(for example, name and contact details)

How I get the personal information and why I have it

Most of the personal information I process is provided to me directly by you for one of the following reasons:

1. You've filled in a form on the site to initiate a conversation.
2. You have used the contact form on the website to enquire about a project.

I use the information that you have given me in order to contact you about your enquiry and provide a quote based on the information and on the services needed.

I do not share your name, address, email or project information to anyone outside of Mel McHale Designs.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

a) Your consent. You are able to remove your consent at any time. You can do this by contacting Melissa McHale at hello@melmchale.com.

How I store your personal information

Your information is securely stored in the initial email you send from the website.

I will keep your name and email address for a period of 2 years. I will then dispose of your information by deleting any correspondence with you if a project does not go ahead with information from the initial website form

Your data protection rights

Under data protection law, you have rights including:

Your right of access
You have the right to ask me for copies of your personal information.

Your right to rectification
You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure
You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask me to restrict the processing of your personal information in certain circumstances.

Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability
You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you. Please contact me at hello@melmchale.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to me at hello@melmchale.com. You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address:
Information Commissioner’s Office Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113 ICO
website: https://www.ico.org.uk